Privacy Policy

The Good Will aims to build a space and culture that cultivates creativity and entertainment. With this site, we can offer a more accessible and personalized Good Will experience.  

We care about the privacy of all our visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how The Good Will (“The Good Will”, “Good Will”, “we”, “our”, or “us”), collect, use, and share your Personal Information. 

This Privacy Policy applies to all users and to all Good Will services, including Good Will Exercise Club and Khao House. 

This Privacy Policy is not intended to override any rights you may have under other applicable data privacy laws.

Please read this policy carefully and make sure you fully understand our practices in relation to your Personal Information. 

If you have any questions or concerns regarding this policy, please contact us at info@thegoodwill.ca.

How do we use your personal data?

We collect IP addresses and email addresses that can give us access to information such as your name, age, address, interests, credit card information, banking information and more.

We collect your personal data for the following reasons:

  1. To provide and operate our online services 
  2. To further develop, customize, expand, and improve our services, based on your preferences and experiences
  3. To provide you with ongoing customer assistance
  4. To be able to contact you with general or personalized service-related notices and promotional messages
  5. To help us update, expand, and analyze our records to identify new customers
  6. To offer contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits
  7. To analyze our performance and marketing activities

How do we collect your personal data?

We collect your data through the following site interactions:  

  • Credit card information shared at checkout
  • Online forms
  • Opt-in pop-ups 
  • With every visit, our site collects your IP address and location

Do we share your personal information?

Our site uses Meta Pixel. This code can track conversions from Facebook ads and re-market to you if you take action on our website.

We do not sell your personal data.

Customer Communication

If you provide your email address to us, we may email you for the following reasons:

  • Regular email newsletters
  • Transaction updates
  • Policy updates

We will not contact you via phone or snail mail unless clearly specified.

If, for any reason, you don’t want to be contacted by The Good Will, you may opt out of having your information collected at any time.

Choosing to opt out may affect your site experience. For example, products or deals relative to your location or demographic may not be disclosed. This will not affect your ability to access public Good Will content.

Redress and Security Information

Your financial information is a sensitive topic, and we have security measures in place to make sure it is protected when using our site. 

If you feel your privacy has been violated by The Good Will, please contact info@thegoodwill.ca.

Child Privacy

Our Website is not intended for persons under 18 years of age. We do not knowingly collect personal information from persons under 18. If you are under 18, please do not provide any information on this Website.

Content

If your likeness is captured in any content published on our site against your wishes, and you would like it removed, please contact us at info@thegoodwill.ca.

Future Changes

If future changes occur to our privacy policy, we will promptly update you via the email you provided us.

Contact Information

If you have any questions or concerns about our privacy policy, please contact us at info@thegoodwill.ca.

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House Rules

We hope people of all genders, abilities, ages, cultures and sexualities feel welcome here. As such, any form of discrimination will not be tolerated. This can include, but is not limited to:

  • Racist, sexist, homophobic, transphobic, fatphobic or ableist comments
  • Sexual harassment
  • Bullying

Patrons should consume alcoholic beverages in a responsible manner. Impaired and intoxicated guests will be removed in a prompt and safe manner.

The Good Will will not tolerate violence, theft, vandalism or any other harmful acts.

We reserve the right to remove any patron creating an unsafe environment.

We wish to make The Good Will a SAFE, welcoming and fun space for patrons, employees and performers alike. If at any time you are made to feel uncomfortable or unsafe, please let a employee know or email us at manager@thegoodwill.ca.